App Privacy Policy

Last updated: July 20, 2026

At DRIBLR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data whenever you access or use the DRIBLR mobile application (the "App") or our website (collectively referred to as the "Platform").

This Policy applies to all users of the Platform worldwide, including individuals located in the European Economic Area (EEA), the United Kingdom (UK), the United States, and any other jurisdiction where our services are available. Where local privacy legislation grants additional rights or imposes specific obligations, these are described in the relevant sections of this Privacy Policy.

The controller responsible for processing your personal data is DRX Marketing BV, operating under the DRIBLR brand.

If you have any questions regarding this Privacy Policy, the way we process your personal data, or if you wish to exercise any of your privacy rights, you can contact us at:

Email: info@driblr.shop

Purposes of Processing

The following sections explain why we collect and process your personal data, what information is involved, the legal basis for each processing activity, and how long the data is retained. Our goal is to ensure complete transparency about how your information is handled throughout your use of the Platform.

Account Creation and Management

To create and maintain a DRIBLR account, we process the information you provide during registration. This includes your email address, encrypted password, and chosen username, all of which are required to create and secure your account.

You may also choose to complete your profile by providing additional information, such as a profile picture, gender, date of birth, country of residence, football preferences, favourite club, preferred foot, jersey number, current team or academy, playing position, and usernames for supported social media platforms. Providing this additional information is entirely optional and is intended to personalize your experience within the Platform.

Only users who are at least 16 years old may use the Platform independently. Users under the age of 16 may only use the Platform with the involvement and verifiable consent of a parent or legal guardian. In such cases, the parent or legal guardian enters into the agreement on behalf of the minor and is responsible for supervising the child's use of the Platform and ensuring that all information provided is accurate.

We process the mandatory registration information because it is necessary to establish and manage your user account and to provide access to the services available on the Platform. Optional profile information is processed only where you choose to provide it and is based on your consent.

Your account information is retained for as long as your account remains active. An account is considered active if you have logged in within the previous six months. If no login activity is detected for six consecutive months, your account will be marked as inactive and scheduled for deletion.

Following account deletion or inactivity, your personal data may be retained for an additional six months where necessary for legitimate purposes, including maintaining system integrity, ensuring IT security, resolving disputes, complying with legal obligations, and maintaining audit records. Once this retention period has expired, your personal data will be permanently deleted or anonymised, unless a longer retention period is required or permitted under applicable law.

Public Leaderboards and Player Profiles

To encourage motivation, healthy competition, and community interaction, DRIBLR offers public player profiles and leaderboards within the Platform. These features allow users to compare their progress, achievements, and rankings with other members of the DRIBLR community.

We process information such as your username, experience points (XP), completed challenges, progress history, ranking position, achievements, and any content you choose to share publicly. This information may be visible to other users when your profile is set to public.

For users under the age of 16, participation in public rankings and social features is only permitted through an account managed with the consent of a parent or legal guardian. Parents or guardians remain responsible for supervising the privacy settings and online visibility of the minor's account.

We process this information because public rankings and player profiles are fundamental social features of the Platform, helping users stay motivated, measure their progress, and engage with the DRIBLR community.

Profile information remains visible for as long as the user account is active and the public profile setting is enabled. If the account is deleted, the information will no longer be publicly accessible.

Tracking Progress, Performance Metrics, and Coach Reviews

To help users monitor their football development and training performance, DRIBLR processes information generated through your use of the Platform. This allows us to provide personalized insights, track achievements, and improve your overall training experience.

The data we process may include training duration, completed exercises, completed challenges, activity logs, session dates and times, repetition counts, training streaks, experience points (XP), earned achievements, and historical performance statistics. 

In addition, we may process information relating to your interaction with the Platform, such as notification preferences, whether notifications have been opened, completed milestones, and engagement with training recommendations. This enables us to deliver relevant content and keep you informed about your progress.

Users under the age of 16 may only use these features under the supervision and responsibility of a parent or legal guardian. Any training videos, coach interactions, and related data processing associated with a minor's account remain the responsibility of the parent or legal guardian who accepted the Platform's terms on behalf of the child.

We process this information because it is essential for delivering the primary services offered by DRIBLR, including performance tracking, player development, and personalized progress monitoring.

Performance data and related activity records are retained for as long as your account remains active, unless a longer retention period is required by law or necessary to resolve disputes, investigate misuse, or protect our legal interests.

Social Media Integration

DRIBLR maintains an active presence on various social media platforms, including Facebook, Instagram, LinkedIn, TikTok, YouTube, and other relevant networks. These channels allow us to communicate with our community, share updates, promote our products and services, and interact with users.

When you engage with our social media pages—for example by liking, commenting, sharing content, sending direct messages, or participating in campaigns—we may process the personal information you choose to provide. This may include your name, profile picture, publicly available profile information, contact details, and the content of your interactions.

We may also receive aggregated and anonymised analytics from social media providers, such as Meta Insights or similar reporting tools. These analytics help us understand how users interact with our content, measure campaign performance, improve our communication strategy, and create more relevant content for our audience.

Please note that social media platforms operate independently from DRIBLR and act as separate controllers for the personal data processed through their own services. We encourage you to review the privacy policies of these platforms to understand how they collect, process, and protect your personal information.

Data Storage

DRIBLR retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

The retention period applicable to your personal data depends on the type of information involved, the purpose for which it was collected, and any legal or regulatory requirements that apply. Once your personal data is no longer required for these purposes, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable data protection legislation.

In certain circumstances, we may retain personal data for a longer period than originally stated where such retention is necessary to:

  • comply with legal, regulatory, tax, or accounting obligations;
  • establish, exercise, or defend legal claims;
  • investigate suspected fraud, abuse, or security incidents;
  • maintain system integrity, backups, audit trails, and business continuity procedures;
  • protect the rights, property, safety, or security of DRIBLR, our users, or third parties;
  • fulfil other obligations or legitimate interests permitted under applicable law.

Where personal data is processed based on your consent, we also retain evidence of that consent, including the date it was given, its scope, and any withdrawal or modification of consent. These records may be retained for up to two years after consent has expired or been withdrawn to demonstrate compliance with applicable privacy legislation and to protect against potential legal claims.

EU Specific Privacy Notice

If you are located within the European Economic Area (EEA), your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable European privacy laws.

Subject to applicable law, you have the following rights regarding your personal data:

Right of Access

You have the right to request confirmation as to whether we process your personal data and, where we do, obtain access to that information together with details about how it is used.

Right to Rectification

You may request that inaccurate or incomplete personal data be corrected or updated without undue delay.

Right to Erasure

Under certain circumstances, you may request that your personal data be deleted, for example where the information is no longer necessary for the purposes for which it was collected or where processing is based solely on consent that has been withdrawn.

Right to Restrict Processing

You may request that we temporarily limit the processing of your personal data in situations permitted by applicable law.

Right to Data Portability

Where processing is based on your consent or the performance of a contract and carried out by automated means, you may request a copy of your personal data in a structured, commonly used, and machine-readable format. You also have the right to request that this data be transferred to another controller where technically feasible.

Right to Object

You may object to the processing of your personal data where processing is based on our legitimate interests. Unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, we will cease processing your personal data for those purposes.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before consent was withdrawn.

Rights Relating to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, where such decision produces legal effects or similarly significant consequences, except where permitted by applicable law.

Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable privacy laws, you have the right to lodge a complaint with the competent supervisory authority in your country of residence or place of work.

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

Data Recipients

DRIBLR may share personal data only where necessary to provide our services, comply with legal obligations, protect our legitimate interests, or where you have given your consent.

Depending on the nature of the services you use, your personal data may be shared with the following categories of recipients:

  • cloud hosting and infrastructure providers that securely host our Platform and databases;
  • authentication and identity verification providers;
  • email delivery and communication service providers;
  • customer support platforms;
  • analytics and performance monitoring providers;
  • advertising and marketing partners, where you have provided the required consent;
  • logistics and delivery partners for physical product purchases;
  • professional advisers, including accountants, auditors, insurers, and legal counsel;
  • government authorities, regulators, law enforcement agencies, and courts where disclosure is required by applicable law.

All third-party service providers acting on behalf of DRIBLR are contractually required to process personal data only according to our documented instructions and in compliance with applicable data protection legislation. We require our processors to implement appropriate technical and organisational measures designed to protect the confidentiality, integrity, and availability of your personal data.

Where personal data is transferred outside the European Economic Area or another jurisdiction with data transfer restrictions, DRIBLR ensures that appropriate safeguards are implemented, including Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.

Final Provisions

The DRIBLR Platform may contain links to third-party websites, applications, products, or services that operate independently from us. These external services are governed by their own privacy policies and terms of use. DRIBLR is not responsible for the privacy practices, security measures, or content of any third-party websites or services, and we encourage users to review the applicable privacy policies before providing personal information.

We may revise or update this Privacy Policy from time to time to reflect changes in our services, legal obligations, technological developments, or business practices. Whenever material changes are made, we will update the "Last Updated" date at the beginning of this Privacy Policy and, where required by applicable law, notify users through the Platform, by email, or through another appropriate communication channel.

Your continued use of the Platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised Policy, except where applicable law requires your explicit consent.

If you have any questions regarding this Privacy Policy, your personal data, or your privacy rights, please contact us using the contact details provided below.

Contact Information

DRIBLR
Operated by DRX Marketing BV
Address: Krommestraat 5, 9550 Herzele
Email: info@driblr.shop
Website: https://www.driblr.shop